Our Terms of Service ("Terms") govern your access to and use of our website, services, programs, and digital content (collectively referred to as the "Services"). By accessing or using any part of our Services, you agree to comply with these Terms and our Privacy Policy.

To use our Services, you must be at least 18 years old or have the consent of a legal guardian. By using our website or enrolling in any of our programs, you confirm that you meet this eligibility requirement. You agree to use our Services in a lawful and respectful manner. You must not use our Services in violation of any applicable local, national, or international laws; attempt to gain unauthorised access to our systems or data; interfere with the performance or security of the site; or reproduce, redistribute, or commercially exploit any content without our written permission.

Collection of Information

In order to use this website, we may require information from you in order to provide the best service possible.  All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.  Any information collected by Grace Minton and Associates Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Grace Minton and Associates Pty Ltd customers is limited to what is required in order to provide you with our products and/or services, and a high level of customer service.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us using the Contact Us form on this website. 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Grace Minton and Associates Pty Ltd uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us. All emails that are not individual (all group emails) contain an unsubscribe link.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Grace Minton and Associates Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Grace Minton and Associates Pty Ltd does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Grace Minton and Associates Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of graceminton.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Terms & Conditions of Registration to Training Events

You understand that a percentage of a deposit is non-refundable should you cancel your attendance to the program in under 60 days. Please see the terms and conditions of a specific program, as refunds are simpler for online programs than in-person events.

These conditions are stated on registration forms for individual programs and may differ for in-person and residential programs due to the payment conditions of a venue. Please note that the conditions on the Registration Form are also shown in the online product details prior to payment of deposits at the point of registration.

For coaching, 48 hours notice for cancellation is required, except in the case of illness.

If you have any questions regarding these Terms or our Services, please contact us here.